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Convergence Networks Blog

How to get started with Google Drive

How to get started with Google Drive

You may have heard that Google Drive launched today. Here’s what you need to know if you’re interested in using Google’s new online storage service. What is Google Drive? Google Drive is a way to store photos, videos, documents and music in one place online, with easy accessibility from your computer, tablet and phone. How… [Read more]

Do a quick Google search from a web page

Do a quick Google search from a web page

If you’re ever scrolling through a web page and see something you want to search for, here’s a quick tip to help you out. Highlight the text you want to search, right click on it, and select the Google search option. More specifically, here’s how it worked when I searched for “computer questions” in these browsers:… [Read more]

What is an MSP?

What is an MSP?

MSP stands for managed services provider. So what does that really mean? Basically, an MSP is like an outsourced IT department for your business. Here are some services MSPs like Convergence Networks provide: Information technology (IT) support: both by phone and on client sites. IT consulting: assistance designing and planning for IT projects and guidance… [Read more]

How we jumped into action to protect clients from a critical Windows vulnerability

How we jumped into action to protect clients from a critical Windows vulnerability

On Tuesday, March 13, Microsoft announced that they had discovered a major vulnerability in the coding that centers on Remote Desktop Protocols (RDP). This vulnerability impacted every version of Windows on both desktops and servers. If hackers exploited this vulnerability, they would have unlimited ability to capture passwords, access private accounts, and even access financial… [Read more]

How to use a tablet like a gentleman {a lesson in tablet ergonomics}

How to use a tablet like a gentleman {a lesson in tablet ergonomics}

With the release of the new iPad, this is a great time to discuss tablet ergonomics. In the video below I share tips about how to use your tablet without straining your neck. In all seriousness, ergonomics are important, and it is really easy to get neck strain when you’re using a tablet. Here are… [Read more]

Google’s new privacy policy explained

Google's new privacy policy explained

Google has changed their privacy policy to now allow themselves to share their information about you…with themselves basically. Think about everything Google knows about you based on your Google searches alone. They can now use that data to recommend videos for you to watch on YouTube. That goes for all the data they’ve amassed through… [Read more]

What is Black March and how will it affect businesses?

What is Black March and how will it affect businesses?

Black March is the latest movement spurred by hacker group, Anonymous, in response to all the Internet censorship bills in circulation lately. Anonymous is asking consumers everywhere to boycott the entertainment industry (the big guys pushing these bills forward) for the entire month of March. More specifically, they’re saying: “Do not buy a single record…. [Read more]

3 quick tips to help you work smarter in Microsoft

3 quick tips to help you work smarter in Microsoft

Have you ever noticed that computers have a way of sucking up our time when they’re supposed to save time? Here are a few tips to help you get your time back. Feel free to leave a comment if you have any questions. View multiple non-consecutive/random days in your Outlook calendar Select the “day” view… [Read more]

The “Make us Laugh” Contest: Top 10 funny survey comments from the end of the year

The “Make us Laugh” Contest: Top 10 funny survey comments from the end of the year

In November, Convergence announced a comment contest. Each day a third party company randomly surveys our clients after they receive support, and they have a chance to leave comments in these surveys. So we challenged our clients to get creative and come up with comments to make us laugh. We appreciate ALL the survey feedback… [Read more]

Basics of Google’s latest update “Search Plus Your World” (and how to turn it off…sort of)

Basics of Google’s latest update “Search Plus Your World” (and how to turn it off…sort of)

Have you noticed your Google search results look different lately? Google’s new update, Search Plus Your World, incorporates the following elements of Google+ into search results: Google+ posts that you or your friends have shared, related to your search. Google+ profiles of people whose names match your search terms. Google+ profiles and pages related to… [Read more]

SOPA and PIPA: What’s all the fuss about?

SOPA and PIPA: What’s all the fuss about?

“SOPA and PIPA are the effective equivalent of blowing up every road, bridge, and tunnel in New York to keep people from getting to one bootleg stand in Union Square — but leaving the stand itself alone.” – Nilay Patel, The Verge The Internet is exploding with passionate opinions about SOPA and PIPA (aka the… [Read more]

Workshop: Are you safe in the cloud?

Workshop: Are you safe in the cloud?

Convergence has partnered with Oregon Institute of Technology to present a cloud computing workshop designed for business managers looking for answers. What is the cloud? How does it affect your business? Is it secure? Some people tell you the cloud is safe and affordable. Others tell you it’s risky and can cost more in the… [Read more]