Remote IT Support

Have you ever waited for an IT guy? Ever watched as your employees were left without computers, waiting for someone to fix the problem so they could get back to work? Technicians never seem to be available when you need them most, especially when you have deadlines looming. We hear you.

That’s why we resolve most IT issues remotely from our Portland, Oregon office. When you need help troubleshooting an IT issue, you can contact us directly and we’ll remotely access your computer to quickly find and resolve the problem. Remote IT support means no waiting for an in-house technician to A) Get back from lunch, B) Stop fixing someone else’s computer and come fix yours, or C) Return from a vacation.

It’s great if your company has the resources to have in-house IT staff, but you’ve probably found that even the best technician can’t help everyone at once. Convergence is here to fill that void. Your IT staff can keep looking after your network and we can supplement them with remote computer support, any time you need it.

And if you don’t have any technicians on staff, we are here to be your complete outsourced IT department, offering remote desktop support, IT consulting and network security.

We also will come to your office to resolve issues when the situation calls for it, whether you’re in Portland or anywhere else in the country. But we find that over 90% of IT issues can be resolved remotely, which means you and your employees can get back to work faster.

If you don’t want to wait for an IT guy anymore, call us at 503.906.8800 or Contact Us.