Exceeding Expectations Every Step of the Way
As a Convergence client, you and your staff will have access to a complete team of friendly IT support technicians available by phone, email or in person. We hire professionals that are both people-friendly and tech-friendly. Furthermore, your support team is assigned to your business, so they will build a relationship with you and know who you are when you call.
Our two primary IT support services complement each other, ensuring that your technology solutions are designed with your business needs in mind.
A Service Desk Team Who Knows Your Business
Get quick access to friendly IT assistance when you need it, from IT pros who won’t talk down to you or your staff. Our goal is to keep computers from slowing you down, so you can focus on your business.
“Your surveys are almost silly – the answer is always that your staff are fabulous, they’re immediately available, they always know what to do, and they’re friendly and helpful & a pleasure to interact with. Thanks!”
– SMART (Start Making a Reader Today)
When making big technical decisions, you can turn to us for guidance as your outsourced CIO. We will help you evaluate employee work flow, revenue generation and business continuity issues. This system will keep your IT costs low and efficiency high.
Our Bench is Deep
Our virtual CIO consultants are and entire team of top-tier strategists, not just a single employee. They will offer you guidance on big IT decisions, helping you with budgeting and strategic planning. As you will see in our True Stories, they save companies a lot of money by performing cost analyses and simplifying IT services. IT consultants help business managers answer tough technology questions, like how to implement iPads into your business, whether cloud computing will save you money, or how to be secure in a “Bring Your Own Device” office environment.
We can implement IT solutions or simply provide guidance and let your internal IT staff take it from there. Our vCIO and helpdesk services are customizable and work well with our security services, ensuring your network thrives.