Tag Archives: Smartphones

BankVault (1)

5 Questions the Financial Industry Should Be Asking

As the mobile market continues to skyrocket and gain new users, financial industries are finding it increasingly more difficult to protect their customers against online fraud. Add in the seemingly never-ending wave of company breaches and data loss, coupled with an increasing number of users relying on mobile for their banking needs, and you have a recipe for potential disaster. As a result, customers are pressuring banks to add features and functionality, but at the moment, the US is behind the rest of the world in rolling out such features. Fortunately, there are ways for banks to mitigate these risks and fight back against these threats to their customers. Here are five questions the financial industry needs to be asking about security.

  • Q: What would the cost be for a single fraud breach within my banking channel?

Why you should be asking it:  From breaches at JP Morgan and Sony, to the recent Anthem data loss, we know data is under attack, and this is not a new target. When a financial institution suffers a single fraud breach, the costs expand beyond the data and on to customer trust, future business, and insurance.

  • Q: What is the most vulnerable point in our banking network?

Why you should be asking it: Breaches big and small can occur from one small dent in the armor, and when an exploitable weakness is discovered by cybercriminals, it would not be long until the full security layer is compromised. In the complete path from endpoint to data storage, where and when will that most vulnerable point appear?

  • Q: How do mobile threats attack our customers directly?

Why you should be asking it: Mobile is the hot new target for cybercriminals, who are quickly learning new ways to mask threats and make them more difficult to detect. Malicious mobile apps are rapidly on the rise and established PC threats like ransomware are trickling down to mobile devices.

  • Q: How can banks fight these threats and protect their customers?

Why you should be asking it: Educating customers on the importance of security is crucial, but that’s only part of the battle. Mobile security is a must today, but not all solutions are created equal. Manually downloading mobile antivirus requires some customer intervention and many users don’t even consider this crucial security step on their personal devices. Fortunately, there’s a ‘bet-of-both-worlds’ solution.

  • Q: How many people will be using their mobile devices for banking in 2017?

Why you should be asking it: The mobile market continues to skyrocket and shows no signs of slowing down. With an ever-increasing number of users connecting and downloading apps, the risk of being exposed to mobile malware also increases.

By David Duncan


New Accessibility Features for the iphone 6

Many people have been purchasing the iphone 6 for the elderly members of their family. Like many apple products it tends to be easier to grasp for those who aren’t tech savvy and don’t have desire to become tech savvy. However, the user interface is not necessarily the best for those who have trouble seeing

Here are a few ways you can make an iPhone 6 easier for the elderly or those who just have trouble seeing. Please note that all of these features can be found by going to “Settings” then “General” and finally “Accessibility”. Continue reading

How will the Apple / Samsung verdict affect mobile users?

The recent patent infringement lawsuit of Apple vs. Samsung was settled last Friday. The jury found that Samsung infringed upon patents by copying the look and feel of Apple devices, like the iPhone and iPad. Samsung owes Apple over $1 billion, although they plan to appeal.

Apple is already requesting that Samsung’s eGalaxy S 4S, Galaxy S2 variants, Galaxy S Showcase, Droid Charge and Galaxy Prevail be banned from stores in the US. Apple released a statement saying this was more about values than money: “At Apple, we value originality and innovation and pour our lives into making the best products on earth. We make these products to delight our customers, not for our competitors to flagrantly copy.”

Alternatively, Samsung is concerned that this verdict is a step toward Apple monopolizing the mobile industry, saying: “Today’s verdict should not be viewed as a win for Apple, but as a loss for the American consumer. It will lead to fewer choices, less innovation, and potentially higher prices.”

Both companies raise good points. A monopoly in the mobile industry would be unfavorable for businesses and consumers alike. Just as the cloud is breaking the tech industry away from a monopolized culture by giving people many computing choices via new startups and services, lawsuits like this could drive the mobile industry further toward monopolization.

That said, it seems unfair to say this lawsuit discourages innovation. On the contrary, if Samsung had been more innovative by coming up with unique designs for their products, this wouldn’t be a problem. The more businesses innovate, the more choices we will have. Hopefully in the end, the best products and services will win.

What do you think? Does this verdict stifle innovation or encourage it? Do you take Apple or Samsung’s side, or neither? Let us know in the comments.

Pros and cons of The New Microsoft Office

This week Microsoft revealed plans for The New Microsoft Office, also going by the unofficial name “Office 2013”. The New Microsoft Office is tablet friendly with unique features like “Inking”, allowing users to mark up documents or take freehand notes with a stylus. It is also easier than ever to collaborate on documents by replying to comments in track changes.

Perhaps most notable about The New Microsoft Office is that it’s pushing consumers to the cloud, saving your documents to SkyDrive by default. This has pros and cons to consider.

You can start a free trial of The New Microsoft Office here, with the prerequisite that you have Office365. The software definitely has some exciting new features, but some people are nervous about the push to the cloud.

To use The New Microsoft Office, you need to be running Windows 7 or Windows 8. A single purchase of the office suite can be installed on up to five PCs. The cost and launch date are still unknown, but some are predicting a release in early 2013.

As with any new tech tool, it’s important to ask questions and weigh the pros and cons. Let us know if you need help keeping your business safe in the cloud.

Microsoft’s cloud based Office 365 experiences second major outage in less than a month

** US argues it shouldn’t have to give Megaupload user his legit files

Steps to take before you scan that QR code

You’ve seen those square, strange looking barcodes, right? Basically, you use a mobile device like your smartphone or tablet to scan the code, it takes you to a website, and then you generally receive some kind of offer or useful information.

QR codes are becoming popular, especially in real estate and consumer marketing, since they provide a way for people to interact with brands. But they do come with some security risks. To minimize the risks, there are a couple things you should know and do before scanning a QR code.

Anyone can use a free online app to create a QR code, including hackers who may install malware in a code or attempt a phishing scam. Before you scan, make sure the code is from a source you trust, like on a legitimate product or high quality ad. And ensure your calendar, photos, emails and docs are backed up regularly, so you won’t lose them even if you do get a virus.

To further protect yourself, find a QR code scanner that has security measures in place. Some scanners show you the site URL or display a preview of the site before they take you there. That way you can decide if the site looks safe and you want to proceed.

If you follow these basic security principles, you can protect yourself and your data.

The Fundamentals of a mobile workplace

They say we’re at the end of the PC era. While the future role of PCs is yet to be seen, it is certain that we are entering the era of mobile. Tablets, smartphones, the cloud – it’s more feasible than ever to work outside the office. But where do you start?

Here are the fundamentals for going mobile:

  1. Secure remote desktop software: You need a secure way for employees to log into their work desktops from their device of choice. With remote desktop software, they can see their work desktop from any screen and access all their usual applications, documents, email, etc.
  2. Reliable hardware: Whatever your employees use – tablet, phone, laptop, PC – it needs to be up-to-date and fast, with reliable Internet access. If an employee’s computer is frequently down, it’s going to be really difficult to check work email, update that report or work in the cloud. As the BYOD (Bring Your Own Device) trend grows, reliable hardware will be key.
  3. High quality IT support: Even the best hardware and software sometimes break, crash, have glitches…you name it. When this happens, employees need access to an IT support team that will get them back up and running quickly. Especially when working outside the office, they need IT support to fix issues remotely and prevent downtime.

You’ve heard it before: mobile is the future. If you need guidance or support moving to the cloud and/or getting a mobile workplace, contact us for a free consultation to get started.